Country: Haiti
Closing date: 29 Mar 2017
Do you want to make a difference? Join the world’s largest humanitarian network. The Canadian Red Cross Society, a not for profit, humanitarian organization dedicated to helping the most vulnerable in Canada and throughout the world, is currently seeking a Field Operations Manager, Hurricane Matthew Recovery.
Following the impact of Hurricane Matthew in Haiti in October 2016, Canadian Red Cross (CRC) responded with an Emergency Response Unit (ERU) Mobile Health Clinic to support the local public health network in Grande-Anse. After an extensive assessment by the Unit and various reports from the Ministry of Health (MSPP), Pan-American Health Organization and World Health Organization, several badly damaged health facilities in Hurricane Matthew-affected areas have been identified as requiring longer term rehabilitation.
In collaboration with the Haitian Red Cross Society (HRCS) and the Ministry of Health (MSPP), CRC will undertake the rehabilitation of selected health facilities in two Departments affected by Hurricane Matthew. The health facilities to be rehabilitated include existing dispensaries as well as larger health centres. CRC will likely procure key materials related to this project using existing logistics capacity in Haiti while the rehabilitation work will be undertaken by local contractors.
The Field Operations Manager works collectively and closely with the International Federation of Red Cross and Red Crescent Societies (IFRC) Hurricane Matthew team, the HRCS Disaster Management and technical units, as well regional and country offices of the CRC. The Field Operations Manager will oversee a team of CRC delegates and national staff based in Jérémie and Anse d’Hainault. The Field Operations Manager must be able to work independently and with minimal supervision. Recovery operations often support a spectrum of interventions including but not limited to health, shelter, water and sanitation, cash transfer programming and capacity building.
RESPONSIBILITIES
Lead and manage three components of CRC Grand-Anse operations which include health post rehabilitation; community based health and cash transfer program in collaboration with IFRC.
Improve and apply new needs assessment techniques at the community level.
In close collaboration with the affected National Society, oversee all aspects of the CRC recovery operations, including operational planning, the writing of situation reports, financial management, performance management and reporting. Ensure that HRCS & CRC response is appropriate and aligned with standard guidelines, the Better Programming Initiative (BPI) and other Federation polices and strategies (e.g. Strategy 2020, Code of Conduct, Principles and Rules for Disaster Relief, Seville agreement etc.).
Ensure that operations include recovery and preparedness elements which reduce the disaster impact in the future.
Ensure the maintenance of existing processes and effective working relationships for the coordination and collaboration with country and regional delegations, and technical units at the CRC Delegation level in Port-au-Prince and CRC headquarters.
Ensure that lessons learnt and good practice from disaster management preparation and response in country and are compiled and used to improve future planning, programming and implementation, that they are shared within the region as well as with the relevant departments.
Representation
Establish and maintain alliances and partnerships in the Grande-Anse department within the Red Cross Red Crescent movement and with non-Red Cross Red Crescent partners.
Ensure close coordination with representatives of the Government of Haiti on all issues related to CRC programming in the Grande-Anse department.
Act as main focal point of the CRC in the Grande-Anse department.
Program Integration and Coordination
Together with HRCS, develop the Project Cooperation Agreement (PCA) and other needed MoU with relevant Haitian institutions (ex. MSPP) regarding the three components of the program.
Ensure a coherent and integrated implementation of all CRC programs in support of the HRCS strategic objectives.
Identify opportunities for strengthening HRCS and take concrete steps, in close coordination with the Country Representative.
Ensure coordination with and involvement of the HRCS in CRC programming with an emphasis on supporting the HRCS in building their capacity in these technical areas.
Ensure appropriate assessment of development needs is undertaken and that results are reflected in strategic plans.
Overseeing Program Quality, Monitoring, budget control, Annual Operating Plans
Together with the Canada based Haiti (senior) program managers: Validating project plans, controlling of implementation of activities according to work plans, of achievement of objectives and of expenses against budget.
Supervise and guide the work of complementary program functions, such as the Beneficiary Communication department and the Programming Monitoring, Evaluation and Reporting department.
Ensure timely and quality reporting to the CRC Country Representative on all program-related matters.
Participate in the elaboration and execution of innovative projects initiated by the Innovation Fund.
Management of personnel and mentoring/support of staff
Supervise the program work being done by international delegates and national staff responsible for individual projects, with a focus on integration of programming between sectors.
Together with the Canada based Haiti program managers: Support, Manage, and Evaluate staff and contribute to their professional skills development.
Maintain a positive, creative working atmosphere in order to obtain a high staff retention rate.
In collaboration with the Country Representative, responsible for oversight and compliance in Grande-Anse of the Security framework and health protocols.
With the Country representative, provide technical direction, support and guidance for all support services in Jérémie.
Develop and maintain a positive collaborative relationship between colleagues, ensuring consistent critical priorities, and ensure standards are being maintained.
QUALIFICATIONS
Education & Experience
Post graduate level education in a related field such as but not limited to International Development, Project Management, and Business Management.
Minimum 7 years’ related work experience, including 3 years experience managing or overseeing multiple projects.
Experience coordinating and integrating programmes/projects and budgets in complex operating environments.
Organizational and management skills, with proven strengths in program management.
Strong skills in planning, monitoring, evaluation and reporting (PMER).
Demonstrated skill and experience in managing, mentoring, and guiding a team of staff and volunteers.
Previous experience managing and supporting the successful operation of a program office.
Strong skills in capacity building/knowledge transfer methodologies.
Strong written and verbal communications skills in English and French. Knowledge of Haitian Creole an asset.
Demonstrated skills in diplomacy and building diplomatic relationships with various stakeholders.
Experience of acting in a senior representational role.
Experience of managing or coordinating complex disaster response and recovery operations.
Knowledge, skills and languages
High motivation for improvement and ability to deliver in a challenging environment.
Dedication, commitment and integrity.
Problem solving abilities and ability to operate in an ambiguous setting.
Communication, analytical and reporting skills.
Self-supporting in computers.
Ability to work in a cross-cultural and cross-functional environment.
Strong interpersonal skills and good understanding of the global organization.
Written and verbal communication skills required for interactions at all levels.
Ability to work toward tight deadlines and handle multiple tasks.
Valid international driving license for light vehicles.
Must be already eligible to work in Canada.
Fluently spoken and written in French and English.
WORKING CONDITIONS
The living conditions and security can be difficult in most countries where the CRC supports programming. Working conditions can be stressful and require a high level of management. All CRC delegates must be cleared by the Travel Health Team with full medical and vaccination clearance. This position is based in Jérémie with frequent travel to Port au Prince. While Jérémie represents relative stability, the security situation in Haiti changes frequently and can be unsound. The position is unaccompanied due to security necessity, and a curfew is in effect. Other areas of the country can be unattainable.
How to apply:
HOW TO APPLY
Interested parties may submit their application by applying on the Canadian Red Cross Online Career Website by midnight EST on March 29, 2017.
This position requires a successful Canadian criminal record, reference check, valid provincial driver’s license, valid passport and First Aid certification. The Canadian Red Cross Society is an equal opportunity employer.